ParentSquare for Families

You don’t have to take any action to receive emails, texts or phone calls. Our student information system (PowerSchool) syncs contact information directly with ParentSquare. If you want to utilize the app, simply download it from the app store and follow the prompts to register. We recommend registering so you can interact with posts, sign up for opportunities, complete permission forms and more. Click here to register.

Yes. The first time you log into the app or web portal, all of your students should automatically be listed in your account. If you don’t see them, please contact Collin Brooks at BrooksB@jcschools.org.

Only registered parents/guardians who are empowered for data access through PowerSchool can access ParentSquare. Nobody has access to communications about a student through ParentSquare unless they are first allowed within PowerSchool.

Only registered parents/guardians who are empowered for data access through PowerSchool can access ParentSquare. Nobody has access to communications about a student through ParentSquare unless they are first allowed within PowerSchool.

ParentSquare allows the district, schools and teachers to send messages in a variety of ways. One method is a post that would only go to your school’s “feed” in the ParentSquare app or web portal. Your school or teacher also could choose to send that post to parents/guardians in the form of a text or email. Staff can choose to send a private message to one or more users. For example, a school nurse might text you to ask a question about administering your student’s medication. The third method is a “smart alert” sent at the district and school level — these are for timely alerts that need immediate, though not urgent, attention, including transportation notifications, lunch balances, and important school reminders. 

Check with your school secretary to be sure your PowerSchool contact information is accurate. All ParentSquare information is pulled directly from PowerSchool. Also be sure you have not changed your notification settings in ParentSquare to disallow emails. 

Please go to parentsquare.com and on the login page, click "Forgot Password." Put in your email or phone number, and you’ll be sent a link to reset your password.

If you wish to change your contact information, please contact your school or update the information through PowerSchool. PowerSchool syncs nightly with ParentSquare to update information.

You can customize your language settings by going to "My Account" and clicking "Language Settings." From there, you can choose the language you prefer from the drop-down menu, and you’ll start to receive content in that language. Here is a help article on how to change your language settings.

You can customize your notification settings by going to your homepage and clicking on "My Account." On your account page, click "Notification Settings" to customize your notifications. If you’re receiving too many notifications, try changing to "digest" setting, meaning you’ll only receive one condensed message in the evening. 

You can contact your child's teacher privately by using the direct messaging tool. On the home page, click on "Messages" in the left sidebar. From there, you can send a direct message to your child's teacher that only you and the teacher can see. You also can send messages to other staff members at the school, such as your child's coaches and club leaders. You can send these messages in your preferred language; the messages will arrive to staff in English or their preferred language. 

If your registration link expired, you’ll need a new one. Please contact Collin Brooks at BrooksB@jcschools.org and ask for a new link to be sent to you.